christmas

giving

Christmas can be a difficult time for many of the people we support, so we aim to make it truly special. We host a festive meal and buffet, and our Christmas grotto allows everyone to choose a practical gift. It’s a chance to bring comfort, joy, and a sense of togetherness, reminding our service users that they are valued, cared for, and not alone during this season.

Help make Christmas brighter for those we support – donate items from the list below – we would be truly grateful for any support.  

CHRISTMAS GIFT Donations

Give a little, make a big difference this Christmas – here’s what our service users would be grateful for: 

Clothing & Warmth

Men’s Joggers – Small / Medium

Men’s Boxers – Small / Medium

Ladies’ Knickers – Sizes 8 / 10 / 12 / 14

Men’s Jumpers

Women’s Jumpers

Thermal Gloves

Hand Warmers

Thermal Underwear

Warm / Fluffy Socks

Toiletries

Boots Christmas Gift Packs

Superdrug Gift Packs

Lynx Gift Sets

 

Vouchers and Other Essentials

Primark Vouchers – £10 / £15 / £20

Sainsbury’s Vouchers – £15 / £20

Greggs, Costa, McDonald’s / Starbucks Vouchers – £5 / £10

Medium-sized Backpacks (not large hiking size)

Chocolates / Chocolate Biscuits

Sim free, mobile phones reset to factory settings

If you would like to donate any items, please contact us on the details below:

Email: connect@thehopehub.org.uk

Tel: 01276 581174

Opening Hours

Outreach Services: Monday – Friday: 8am – 8pm  |  Saturday: 9am – 12pm

Day Services: Tuesday – Friday: 9.30am – 3.30pm with CRISIS drop in from 10am -2pm.

Others by appointment:

Emergency Accomodation Support: 5:30pm – 9am – 7 days/week

What Service Users are Saying…

Thank you for helping us so much and for getting us to do the things we needed to do! We are really grateful for your support and doing well now.

The Brothers

The Hope Hub team are so very kind and able to support me. I really appreciate everything and can begin to re-build my life now. Thank the Community too for your kindness.

Homeless in a Pandemic

Thank you so much for everything you have done for me. To get my keys yesterday after walking the streets at night and sofa surfing for so long was fantastic. I am blown away…

Homeless at 50

FAQ

What are the normal opening hours for The Hope Hub?

Day Services: 9.30 – 3.30 Tuesday – Friday by appointment.

Our drop-in services run from 10am – 2pm Tuesday to Friday

What do I do if I have an emergency out of hours?

For accommodation emergencies out of opening hours please contact Surrey County Council on 0300 200 1008 (9am to 5pm, Monday to Friday, excluding bank holidays)

What should I do if I am worried about someone?

If you are concerned that someone is about to become homeless or is sofa surfing continuously and might need help, ask them to contact us or drop us an line yourself using our contact page or calling 01276 581174.

What type of support can The Hope Hub provide?

The Hope Hub offer the services listed above starting with the “crisis” items first. We partner with many other agencies to provide support and help people help themselves out of difficulties. We provide support for people who are currently homeless and for those recently housed to make sure they have the skills and confidence to keep their accommodation.