About Us

Working together to prevent and end homelessness.

Welcome to The Hope Hub, a registered charity, dedicated to relieve poverty and to prevent and end homelessness in Surrey Heath Borough and surrounding areas.

 Founded in 2017, we are a faith based charity committed to work in partnership and co-operation with all statutory partners, agencies and community organisations to support the most vulnerable people in our Community.  We are delivery partners for Surrey Heath Borough Council and Surrey County Council.

Our Services

Housing Support

Emergency & Day Services. Drop-in Services, Food Parcels, Application Support



1:1 Support for Benefit Applications, Housing Applications, Finding Work and Debt Management.

Wellbeing Support

1:1 Wellbeing Support and Signposting to Additional Support Services.

Meet the Team

The Hope Hub CEO mags Mercer are a registered charity working to prevent and end homelessness in Surrey Heath Borough and surrounding areas.

Mags Mercer

Chief Executive Officer

Mags Mercer CMI, MCMI, AIoF, brings a wealth of experience and knowledge of the housing, homeless and voluntary sectors as well as considerable commercial and business management experience.

She was CEO of another local homeless and vulnerable adults charity that received two awards for excellence and partnership.

Mags is a qualified member of the Institute of Fundraising and the Chartered Management Institute (CMI) encompassing Management and Leadership, Financial Control and Strategic Marketing. She has further qualifications in Fundraising, Management Mentoring and Coaching and in 2017. In addition, she completed the highest level qualification and awarded Chartered Manager status.

Camilla Spicer : Service Delivery Manager The Hope Hub

Camilla Spicer

Head of Service Delivery


Tristan Barrington-Waite

Lead Empowerment Caseworker & Emergency Accommodation Supervisor

Helen Robinshaw : Projects Officer

Gemma Johnston

Head of Grants/Fundraising and Marketing

Employment and Training Coach The Hope Hub

Morya Short

Employment and Training Coach


Helen Robinshaw : Projects Officer

Helen Robinshaw

Projects Officer

Kim Murray Caseworker The Hope Hub

Kim Murray


Helen Robinshaw : Projects Officer

Fiona dawkins


Helen Robinshaw : Projects Officer

Jane Peachment

Bridge-The-Gap Caseworker

Paul Amphlett Fundraising Coordinator

Dave Couchman-Boor

Bridge-The-Gap Caseworker


Paul Amphlett Fundraising Coordinator

Carly Peacock

Bridge-The-Gap Caseworker


Our Trustees

Revd Chris Richardson (Trustee Chair) The Hope Hub

Revd Chris Richardson

Trustee Chair

Chris became a Trustee in 2020 after moving to Camberley as Vicar of St Martin’s Church Camberley in 2019.  Chris has a heart for those in need and lives in an area  of  high deprivation, some of which is in the top 25% of the UK. Consequently, he is passionate about reaching out and serving those in need in practical ways. He supports The Hope Hub in many ways including getting involved in our Affordable Cookery Courses.


David Reed


David works part time as a Community Officer St Mary’s Church Camberley, his full time career was previously in education & finance. He is a volunteer & Lead for Frontline Debt Advice. This charity supports those in need of both debt and benefit advice, he has seen so many lives transformed through debt and money management advice. 

The Hope Hub

Trudy Rankin

Carly Mair : Mental Health Specialist Caseworker

Andrew Booth


Andrew, a former Lead Elder at the Beacon Church Camberley, was appointed as a Trustee in 2008. He has extensive involvement in debt management and works with people who need both debt management, housing and/or employment services.  Andrew oversees the Frontline debt advice voluntary work and remains on the Steering committee for Street Angels. Andrew has a real heart for those who struggle with life.  Most recently, Andrew has returned to his other passion as Director of A.B. Commercial Decorators Limited.

Our Partners

partner with The Hope Hub
partner with The Hope Hub
partner with The Hope Hub
Home less Link partners with The Hope Hub
partner with The Hope Hub
Fourwalls - Supporting The Hope Hub
Cook - Ready Meals Support The Hope Hub
Frontline Debt Advice (UK) a Company Limited by Guarantee registered in England No. 7136786
Big Lottery Funding Supports The Hope Hub
Churches together Camberley partners with The Hope HUb
partner with The Hope Hub
Atrium dental partners with The Hope Hub
Disability Confident and The Hope Hub
cc trades supports The Hope Hub
Waitrose partner with The Hope Hub
Novacyt Group Supports The Hope Hub

Want to get involved?

Could your company partner or support The Hope Hub?

Perhaps you can offer work trials, emergency food parcel items or mentoring? There are so many ways our wonderful partners and supporters help us with our mission to end homelessness. We would love to hear from you if your organisation would like to help too.