We are looking for some volunteers to help us facilitate our drop-in sessions at St Martins Church in Camberley every Thursday from 9:30am – 2pm. You can be on a rota of support so do no need to be available every Thursday. You will be on hand to support our Caseworker on duty and key duties will include making people feel welcome, preparing refreshments, registering details and much more.
Key Tasks
- Supporting the set up with tasks such as preparing the refreshment table and a dedicated play area for small children.
- Meet and greet everyone who visits by offering them a warm welcome.
- Guiding visitors to the refreshment table and supporting them as necessary.
- Recording initial information, such as contact details and requests for help, respecting the confidentiality of the information shared in a public space.
- Guiding visitors to the Case Worker or making an appointment for the next available slot.
- Sharing key information/ flyers about the services The Hope Hub offers.
- Chatting with the visitor until the appropriate person is available.
